Enright, S. & Taylor, A. (2016). The future of stakeholder engagement. BSR.
This report argues that stakeholder engagement must evolve from a process too often undertaken merely for the sake of doing it, into a strategic priority that integrates diverse stakeholder feedback and input deeply into all aspects of a company’s operations. This transformation requires more than a robust process or the use of a new engagement technology. It involves a much broader perspective on the purpose of stakeholder engagement and the incorporation of more diverse stakeholder voices, and it involves an understanding of the strong links between stakeholder input and corporate strategy.